TOTAL LIVING CARE
YOUR QUESTIONS ANSWERED
Below is information on a few questions; there's always more since every situation is different and unique to you
Looking for a reliable Caregiver Placement Agency that guarantees exceptional home care services in the greater Denver area? At Total Living Care, we care about the wellbeing and health of all of aging individuals, and go the extra mile to make sure you are satisfied with our services. We’ve compiled a list of questions and answers to make your experience with us all the more pleasant. Look at the answers to some of the most common questions, and contact us today!
DO YOU PROVIDE INTERVIEWS BEFORE WE DECIDE ON A CAREGIVER PROFESSIONAL?
YOU ARE THE BOSS! YOU MAKE THE DECISION ON WHO IS IN YOUR HOME. WE ARE HERE TO PROVIDE CAREGIVERS AND IF YOU WOULD LIKE TO INTERVIEW EACH CAREGIVER FIRST BEFORE THEY START, MOST CERTAINLY WE CAN ARRANGE THAT. IN SOME INSTANCES, IF YOU NEED CARE ASAP, WE WILL PLACE SOMEONE, BUT ULTIMATELY
YOU ALWAYS HAVE THE OPTION TO DECIDE IF THAT CAREGIVER IS RIGHT FOR YOU.
ARE YOUR CAREGIVERS CERTIFIED PROFESSIONALS?
EACH CAREGIVER IS SCREENED AND A BACKGROUND CHECKED. EACH CAREGIVER HAS THEIR OWN SPECIAL UNQUIE GIFT WHEN IT COMES TO GIVING CARE AND UNIQUE PERSONALITY. THEY ALL HAVE EXPERIENCE IN GIVING CARE ITS JUST A MATTER OF HOW THEY GIVE THAT CARE. MOST OF THE CAREGIVERS HAVE MANY MANY YEARS EXPERIENCE IN CAREGIVING AND EITHER ARE CERTIFIED NURSE ASSISTANTS OR PERSONAL CARE PROVIDERS. WE ALSO WORK WITH HOSPICE REGISTERED NURSES.
WHAT SHOULD I CONSIDER WHEN CHOOSING A PLACEMENT AGENCY CARE PROVIDER?
YOU SHOULD CONSIDER IF YOU LIKE THE AGENCY, THE CAREGIVERS, AND HOW THEY OPERATE. AS A FAMILY RUN BUSINESS AND A SMALL LOCAL COMPANY, WE ARE MORE HANDS ON AND GIVE MORE ATTENTION TO YOU AND THE CARE YOU ARE RECEIVING. WE ALSO HAVE ELDERLY AGING PARENTS, SO WE BETTER UNDERSTAND THE DIFFICULTIES IN WHAT YOU MIGHT BE GOING THROUGH. AND I THINK PRICE FACTORS INTO THIS DECISION AS WELL. SINCE WE OPERATE ON SMALLER SCALE, WE ARE ABLE TO CHARGE THE CLIENT LESS BUT ALWAYS GIVING EXCELLENT CARE.
IF YOU HAPPEN TO HAVE LONG TERM CARE INSURANCE, WE PROCESS THE PAPERWORK FOR THAT AS WELL. FIRST CALL YOUR AGENT AND APPLY, THEN YOUR AGENCY MUST DETERMINE IF WE ARE ELIGIBLE. ONCE IN PLACE, WE SUBMIT ALL DOCUMENTS ON YOUR BEHALF TO THEM FOR YOUR REIMBURSEMENT FOR CARE. OTHERWISE, WE ARE A PRIVATE PAY AGENCY AND UNFORTUNATELY DO NOT ACCEPT MEDICAID.